“I find energy in hearing the challenge my client is facing and working with them to build long-lasting innovative solutions. I specialize in helping private and public sector leaders identify customer-facing and internal problems that, when solved, will make the biggest impact on their goals and business. I help my clients focus less on managing their consultant, and more on thinking bigger about their goals and solving problems. My approach adds a trusted, multi-disciplinary ally to your team, and combines thoughtful strategy with a realistic plan to get things done.”
Scott brings over 30 years of leadership experience to Saunus Network, specializing in digital and organizational transformation across sectors such as retail, logistics, and the public sector. His approach to change management is a powerful blend of personal insight and experience and the collective expertise of his professional network, enabling him to drive effective, long-lasting solutions for his clients. Scott’s passion lies in partnering with private and public sector leaders to tackle customer-facing and internal challenges, delivering impactful results that align with their goals.
I'm grateful to have worked with some incredibly thoughtful and intelligent leaders. This is what they had to say about our work together.
“Scott is a business leader who focuses on delivering value and business benefits to whatever is he involved with. His focus on developing strong relationships makes him a strong leader. Scott brings a good balance of innovation and practicality to all business situations.”
Genevieve Bonin
Partner, McKinsey & Co.
I focus on helping my clients solve problems in these areas, backed by years of experience with organizations of every size.
Identifying the problem that’s stopping you from moving at full speed, or the advantage your team is missing. I have used my experience to help ask the right questions to unlock new ideas and pathways to success, and then defining a detailed and realistic plan to achieve it.
Strategy execution is about transforming a vision into a clear roadmap with actionable steps that drive results. I specialize in guiding organizations of all sizes to bring their vision to life. By combining planned projects, innovation, and leveraging the multidisciplinary strengths of your team, I help ensure your vision is realized turning strategic plans into measurable outcomes.
In Customer Relationship Management (CRM) consulting, my focus is on transforming how organizations connect with their customers by redefining digital journeys and experiences to boost engagement and exceed expectations. Whether it’s introducing a new CRM strategy, optimizing processes, or implementing advanced technology solutions, I help large enterprises and growing startups alike adopt a "digital first" approach.
With a foundation in clear communication, team alignment, and meticulous management of expectations and risks, I bring experienced project management services to market that streamline planning and execution. I focus on enhancing the efficiency of your organization’s people, processes, and technology, ensuring projects are completed on time, within budget, and aligned with your strategic objectives while reducing risk, improving governance, and fostering collaboration.
Every business challenge requires a unique approach, but experience has taught me that working with a process will help guide you towards a plan and a solution. That is the I.C.E method.
Identifying the problems, pain points, and opportunities that exist in your organization is an important first step. Working with your stakeholders and leaders, together we will determine what success and the future could look like and the risks we need to mitigate.
I’ll push you and your team to have honest conversations about your barriers, and to think aspirationally about your outcomes and about change in general.
Working together, we will build a path that addresses road blocks, risks and defines feasible solutions and timelines.
A detailed roadmap and plan is created that includes key performance indicators, milestones, and deliverables to keep you on track.
To execute the plan, decisions on roles and responsibilities, technology, process, timing and governance will come together. Where procurement is required, requirements will be defined and a structured process will be deployed. If it makes sense, we will adopt an agile approach to see the plan through.
Working as a coach to leaders or a project leader alongside your team, everyone will remain focused and aligned on the purpose and the plan.
From time to time, I share lessons learned and stories that have inspired my work. I share these stories here and on my LinkedIn.
We'll identify your goals and create a plan achieve them.
